
What seems to be happening is that food and drink spillage are causing stickiness in the harness buckle causing it to get stuck. Parents should check the buckle and make sure it is clean; then contact the company for a replacement buckle. The company is urging parents to use a different car seat until a new buckle is received.
For the company's full press release, which models are involved, how to clean car seat buckles and how to order a replacement, click here.
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